Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Fris Portdex collects and retains data necessary for your trading activities. How this data is collected and stored is detailed in the Privacy Policy below.

Our policy is grounded in the following principles:

• To ensure full transparency regarding our processes for collecting and storing your personal data:

Our aim is to ensure you understand how we collect and process your data, so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use, providing clear and concrete information about how your data is used. You remain in control at all times.

We will always share information promptly when we determine you should be informed. Transparency is essential to us.

Our trained team is always available to answer any questions you may have about any aspect of our operations, including our obligations under the laws of Belgium. You can reach us at: info@fris-portdex.com

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: ensuring the proper operation of Fris Portdex services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website features and services, protect our rights, and meet regulatory or other legal obligations. Finally, where the data is needed to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Fris Portdex processes personal data.

• To access and make full use of essential tools designed to protect your personal data and to safeguard your rights in this regard:

At any time, you may contact us to access all of your personal data. We can also update or delete it as needed. We additionally support requests to transfer that data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, with banking-level safeguards. While a 100% guarantee is impossible, we are committed to continually enhancing our systems and strengthening the protections already in place.

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all personal data relating to natural persons.

The terms of our policy apply to all natural persons who are identifiable or already identified. This includes any individual who can be identified, or has already been identified, on the basis of data entrusted to us, or data that we can access, hold, and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.

We do not knowingly collect or solicit information from individuals under the age of 18. We also do not permit anyone under the age of 18 to use our platform for any purpose. If we discover a user or any information relating to a person under the age of 18, we will delete it immediately.

2. Which personal data do we retain?

When you register with us, we collect the personal data necessary to enable your use of our services. Where required, we may also request additional personal data to verify account ownership. To improve and uphold the highest quality of our services, we collect and analyse data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

Although you are not required to provide your data, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. Which personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect data that can personally identify you. We do, however, collect certain information such as your specific account activity, along with users' IP addresses and the dates and times of access. For maintenance, security, and support services, we retain any system crash reports, browser information, as well as the type of device used to access your account. We also record the language setting used by your account.

Regarding personal data collection, we collect and retain only the information you agree to share with us when you connect, through our service, with a third-party trading platform.

The personal data you have shared with third-party platforms may include: your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The company collects, stores, and processes your personal data solely for the purposes outlined in this Policy. All such uses and processing comply with the applicable laws in Belgium.

The company will handle, process, and transmit your data only in accordance with applicable laws in Belgium. The following are the legal bases for doing so:

• You have agreed to the company’s storage and processing of your personal data. By submitting your information to the company, you authorise us to transfer it to the appropriate third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To enhance our services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to meet legal obligations.

If you would like more information about the data processing the company is required to perform, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal bases.

6. Sharing of Personal Data with Third Parties

For storing and processing IP addresses, conducting user surveys and analyses, and providing related services, the company may share anonymised personal data with third-party service providers.

Upon your request, we will share specific personal data you provide with third-party services. In such cases, your data will be handled in accordance with the privacy policies of those companies. This may include various digital trading platforms.

To enhance services for our clients and improve overall service quality, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the company's rights and assets and those of its third-party partners, we may disclose data to competent legal or regulatory authorities.

In the case of a critical business transaction, such as the sale of the company or seeking investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in accordance with applicable laws and standard practice.

Cookies—small data files stored on your device when you visit a website—are used to collect information about browsing behaviour and preferences. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences and to tailor our services on this basis. These cookies are also used for site analytics and to compile statistics for strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain in your browser even after your session ends. These enable the site to recognise you as a returning visitor and make it easier to use the site.

Types of cookies:

Cookies may be used as necessary, strictly for their intended purposes:

Cookies are blocked or have been deleted

If you want to delete or block cookies, you'll need to do it through your browser's settings. Follow the links below for step-by-step instructions on how to manage this in the most popular browsers.

• firefox
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• Google Chrome
• safari

Blocking cookies will disrupt certain processes and prevent site features from working properly.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer if required by local laws, regulations, or company policies.

Your personal data will be shared, at your request and discretion, with third-party trading platforms for 12 months. After this 12-month period, and with your consent, that data will be shared for an additional 12 months.

Our operations include routinely reviewing all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

As required to deliver our services and for security reasons, we may transfer personal data to third countries (i.e., countries other than your own) and to international organizations using robust security measures. We apply the highest standards of data protection to safeguard your information and ensure you retain access to legal remedies and rights in all circumstances

Across the European Economic Area (EEA), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted within the EU’s legal jurisdiction and competence, in line with the data protection standards laid down in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) GDPR, set the conditions for transfers of personal data and are applied accordingly. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures implemented by the company to protect your personal data during transfers to third countries, please send your request by email to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected using the highest-level technical and organizational measures, in line with industry-leading procedures. These procedures are designed to prevent unlawful or accidental data destruction, as well as loss or alteration.

Although we apply the highest standards and best-practice procedures for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain completely free from error. For that reason, we cannot be held liable in cases where personal data is disclosed, or for damage of an incidental, intangible, or consequential nature. This includes circumstances beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or any other cause of this kind.

In response to legally enforceable requests from regulators or judicial authorities, we may be required to disclose your personal data. Once shared under such a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these parties are neither affiliated with nor controlled by the company, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for their activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website, before sharing any personal data. Ensure their collection, use and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will provide notice of any changes on this website and through other appropriate channels. The updated version of the privacy policy will be posted on the website, and the revised policy will take effect immediately upon publication, unless expressly stated otherwise.

13. Your data protection rights

You retain full control and final say over your personal data, including the right to verify its accuracy, correct errors, and decide whether to delete it or limit the scope and nature of our processing.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request your personal data at any time for verification, and it will be provided to you in electronic form. If you request additional copies of the data being processed, beyond the initial copy supplied to you, a reasonable fee may be charged.

Rights granted by law and under the privacy policy must not infringe the rights of others. The company may refuse or limit access to personal data where such access would infringe the rights and freedoms of others.

Right to Rectify Errors

You or the Company may correct any inaccuracies in your personal data, whether due to omissions or incorrect details, to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data under the following circumstances. 1) If your personal data has been processed without your consent or beyond lawful boundaries. 2) Upon your request to have that data removed where the Company has no legal obligation to retain such data. 3) If you no longer agree to any processing by us, even when lawful and based on our legitimate interests or those of a third‑party provider. 4) If we are required by law to delete your data.

The right to erasure may be overridden by legal obligations imposed by EU law or any Member State law. Likewise, where data is necessary for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request the restriction of the processing of your personal data when you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted except in the following cases: 1) where European Union or any Member State law requires retention. 2) With your consent, when necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another individual.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any way to its collection and it is processed by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, where technically feasible. Exercising this right does not affect your right to erasure or your other data rights. It does not apply if doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Even if the Company relies on legitimate interests—its own or those of a third-party service provider—you have the right to object to the processing and request that it cease. This does not apply where there are compelling legal grounds to continue, including to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may at any time object to the processing of your personal data for direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retroactively to processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe that your rights and freedoms have been violated in relation to the processing of your personal data, EU Member States have established independent regulatory and supervisory authorities to handle such matters. You may file a complaint with these authorities at your discretion.

Section 13 outlines circumstances in which your personal data rights may be limited under European Union law or the laws of Member States.

Upon receiving your request concerning your personal data and its processing, we will provide you with access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the extended deadline within one month of receiving your request.

The requested information will be provided to you electronically at no cost, except where prohibited by law or by the provisions of Section 13. We reserve the right to charge a reasonable fee or decline a request if it is considered unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual submitting a personal data request, to ensure data protection and security.